March 31, 2012
March 30, 2012
Innovative StubHub Scalper offers Electronic Delivery of Burning Man Tickets
StubHub really is the like the Wild Wild West! Not only can you sell tickets you don't have in hand and sell excessive quantities of tickets (in violation of a non-profit festival's policy), but you can even create your imaginary way to deliver Burning Man tickets "electronically"! What amazing new technology will StubHub and their bold and adventurous scalpers develop next?
I can only hope that it will be Aisle seating:
Please sign the petition and Join Burners against Scalpers today!
March 28, 2012
Why StubHub should stop selling Burning Man Tickets or Why England should leave India
According to my detailed study of history (that is to say I’ve seen the 1982 film Gandhi with Ben Kingsley). In the film, Gandhi makes it quite clear to the British that they should leave India. He asks them to leave. Then he demonstrates that the Indian people do not want or need them. Then he asks them to leave again. Then they leave.
StubHub. You have a chance to set a positive example and lead the ethical ticket reselling industry and leave this non-profit festival alone.
StubHub. You must leave Burning Man alone, we don’t need you reselling our tickets and poisioning our community with your “marketplace”.
One of the other things that Gandhi did (in the movie) was teach his people how to make Salt by simply plucking it out of the ocean and leaving it in a sunny window for three days (instructions courtesy of eHow). The Indian people were not allowed to make salt, because the British wanted all the salt profits for themselves. Just as StubHub is now profiting and allowing others to profit from a non-profit event.
1. Sign the Petition
2. Ask your friends to sign the petition, repost the petition on your blog, twitter or facebook page. Spread the petition around.
3. Make graphics and videos that show your displeasure with StubHub and their decision to profit on this non-profit event. Spread them around on Facebook. Link them to the petition and link them again! Talk about StubHub in the comment section of your favorite blog. Spread the links, videos and graphics around. StubHub doesn’t like it when you talk about StubHub.
4. Keep doing it until they stop. One of the key lessons from the movie Gandhi (and believe me, I’m doing you a favor by explaining it to you, it’s a very long movie) is that the British are just visiting. They don’t really live in India, just as StubHub doesn’t really live in Black Rock City. They’re just the first in a long series of ticket reselling middlemen who will stop selling Burning Man tickets. There are plenty of for profit sporting and concert events whose tickets StubHub can resell. They simply need to leave this one non-profit festival alone.
StubHub. Please stop scalping Burning Man tickets on your website. Please limit the sales on your website to face value to preserve the non-profit nature of the Burning Man event. Thank you.
Please sign the petition and Join Burners against Scalpers today!
March 19, 2012
Top 5 Reasons Not to buy Burning Man tickets from StubHub
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| Just Say No! |
1. Burners don’t pay above face value - If we don’t buy them, the prices will go down. Personally, if the STEP program doesn’t come through for me, I plan to buy tickets the week before the festival for face value from a very desperate scalper. I think there’s going to be a lot of desperate scalpers at the last minute, because despite the demand for these tickets, Real Burners don’t pay above face value.
2. They don’t even have the tickets in hand - It’s one thing to buy some one’s extra ticket on eBay, when they’re holding it in their hands and have taken a picture for it and the receipt for all to see. It’s quite another to buy from a scalper three months before Burning Man tickets are even shipped. Regardless of your financial situation, there’s no logical reason to buy something from someone who doesn’t have it. It’s like buying nothing for something. Only a sucker would take that bet.
3. They could have their tickets rights revoked - Scalping is anathema to the Burning Man community. When these scalpers are caught (and they will be caught) they will lose all of their ticket rights. This includes the tickets they already sold to you. And don’t expect StubHub to have your back when your scalped tickets don’t arrive in the mail. It’s clear from our interactions with them in the past that the tech support department at StubHub is like the lady from the phone company in the classic SNL sketch. “We don’t care, we don’t have to.” The scalpers will have your money and all you’ll have is a receipt from StubHub. Good luck getting them to accept that at Gate.
4. The tickets could be counterfeit - What’s easier than beating the Burning Man Lottery with Visa Cash Cards and multiple addresses? Simply printing your own tickets at home! How do you know that the scalped tickets on StubHub aren’t just stylish knockoffs? Counterfeiting technology has become so advanced that even the hundred-dollar bill is updated every few years (and it keeps getting uglier!). They put in magnetic strips and use fancy paper with special inks, but the counterfeiters keep coming back. How hard do you think it will be to counterfeit Burning Man tickets? Watermarks? Magnetic Strips? Counterfeit tickets will be out there. Don’t get StubHubbed.
5. It will cause permanent damage to your soul - It’s one thing to joke about how the $100,000 Burning Man tickets include Gold Port-a-Potty access and if you have a red star on your lanyard, you will be granted access to an enchanted air-conditioned garden packed with nymphomaniac sex slaves dressed as Tinkerbell who will service your every human need, but that's really just a load of bullshit. Your $2500 ticket will grant you access to the same dusty wasteland that my $240 ticket would if I had won the lottery. Burning Man is about more than just buying the ticket. Your alligator skin wallet may get you in the door, but after that it’s up to you. There are no beer gardens or lavish amenities. There are no bracelets that entitle you to all the alcohol you can drink. You have to earn your drinks, by acting silly or reciting Shakespeare (and sometimes they don’t like Shakespeare). If you didn’t bring shelter from the dust, you’ll be out in it (and there’s gonna be a lot of dust this year). It’s not enough just to buy the ticket and take the ride. To really go to Burning Man you need to join the Burning Man community and you join that community by not paying above face value for your ticket. We all want to go, but Real Burners don’t pay above face value. If you do, what does that say about you?
Become a Real Burner. Don’t buy Burning Man tickets above face value. Be patient and wait for your ticket to find you. It’ll be there. Be true to Burning Man and Burning Man will be true to you.
In the meantime, please consider Signing the Petition (we’re nearing 300 and it would be really neat if we made it). It'd also be great if you joined Burners Against Scalpers on facebook. I know we can solve this problem if we all work together.
March 14, 2012
StubHub should stop scalping Burning Man tickets
This event is not about commerce.
It's one thing to sell an NFL or concert or music festival ticket for profit. Those things are all about profit, and I don't see any reason why a ticket-holder shouldn't get in on that revenue-stream.
Please help us preserve the nature of this event.
Sign the Petition and Join Burners Against Scalpers today!
March 12, 2012
Spring Cleaning Sale Spectacular! (mainly books)
That's right, it's spring cleaning time again at my house and that can only mean one thing! More books for sale! That's right, we've got everything from old history books to old children's and young adult books (once actually read by me, yes that's right!). Selling my entire collection of Phillip K. Dick books as I continue the migration toward the Kindle and an e-reading future. But that doesn't mean it's too late for you to get in on some serious dead tree action. Old books smell better, can be dropped in pools and never run out of batteries like their electronic counterparts. You can even take them apart on road trips and leave parts of the book behind to lighten your load. You can build forts out of paperback books (if you collect enough of them) and hardback books make great dominoes. Great for airport reading and students too! Everybody needs books! (I even have hundreds more that I can't bear to sell right now.)
If you've ever wanted to support Thomas Hunt and say, hey, you're doing a great job with your website, but you aren't the type of person who will give a donation without getting a free gift, now is your chance, because every single purchase helps support Thomas and comes with a "free" book of your choice! (or even more "free" books if you buy more than one!) Everybody gets a book! That could be you, choose a title from Thomas's extensive library and buy it now (supplies are limited)! All books are priced to sell and that means cheeaaaaap! (you'll probably pay more for shipping than you do for the book, but that's the way things are these days. Books are cheap and gas is expensive, you get it.)
Hopefully later today I'll complete the second half of spring cleaning by listing everything else I found that I'm not using on eBay, but I don't want to count my chickens before they hatch. More information to come... Happy Spring Cleaning to everybody! Get rid of that old stuff! Get it into the hands of someone who will use it. I hope my books all go to good homes, where they will be read and then treasured on a shelf as I have.
March 10, 2012
Why you should sign the petition asking StubHub to stop scalping Burning Man Tickets
Just a great comment from the petition and I wanted to highlight it. Thanks James!
This event is not about commerce. It's one thing to sell an NFL or concert or music festival ticket for profit. Those things are all about profit, and I don't see any reason why a ticket-holder shouldn't get in on that revenue-stream.
But this is essentially a non-profit event, that is an experiment in alternatives to commerce. If tickets become so expensive that only the wealthy can afford them, it sabotages the experiment.
Please help us preserve the nature of this event.
But this is essentially a non-profit event, that is an experiment in alternatives to commerce. If tickets become so expensive that only the wealthy can afford them, it sabotages the experiment.
Please help us preserve the nature of this event.
Join Burners Against Scalpers and Sign the Petition today!
TicketsNow responds to the Open Letter to TicketsNow asking them to remove Burning Man Ticket Scalpers
Seriously StubHub, you should be taking notes. This is how to communicate:
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| This is good customer support. No angry phone calls on a Friday night, just a quick and reasonable response. |
March 9, 2012
StubHub had no difficulties Scalping Burning Man Tickets in the Past (and they would like it to stay that way)
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| I wish knew how to record phone calls, because I have just been contacted by StubHub. |
I thought, "Wow, a chance to talk to StubHub!", so I decided to ask them a few questions. (I didn't know how angry StubHub was at this time.)
I asked StubHub why it was okay to sell more than 4 tickets and if they would stop.
StubHub said that they "believe people are pooling their tickets together."
I didn't really think it was a valid excuse and I wanted to ask him if they would stop the reselling of tickets above face value, but things were starting to get uncomfortable. He informed me that he wanted us to stop contacting him (4 emails total). He sounded angry and scared. I assured him that we would not contact them again.
StubHub then said that "they sold burning man tickets in the past, and never had a problem before you started contacting us."
Sign the Petition and Join Burners Against Scalpers today!
Open Letter to TicketsNow asking them to remove Burning Man Ticket Scalpers
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| TicketsNow should remove Burning Man Ticket Scalpers. |
Dear TicketsNow,
There are several sellers in your Burning Man ticket sales section that are in violation of both your policies and the policies of the Burning Man festival and should be removed immediately.
Violation of TicketsNow policy:
You must have the tickets in-hand before you can list them on TicketsNow.
A: All tickets not held at will call will be mailed starting in June 2012. - Burning Man Ticket FAQViolation of Burning Man Policy:
A: We hope you'll only buy what you need, as that makes more tickets available to others. Regardless of which price or which sale, no person may purchase more than four tickets total. Pre-sale allowed 4 tickets per person. The Main Sale allows for 2 tickets at the tier you are randomly selected for based on your registration. Tickets sold through our Low Income program are one per person. - Burning Man Ticket FAQ
Please remove the offending sellers from your website.
Thank you for your time.
Thomas Hunt
Send your own letter to TicketsNow (sales@ticketsnow.com) asking them not to scalp Burning Man Tickets today!
Send your own letter to TicketsNow (sales@ticketsnow.com) asking them not to scalp Burning Man Tickets today!
Internet Outcry reduces the number of Burning Man Tickets being scalped on StubHub
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Number of Burning Man tickets being scalped on StubHub reduces because of you!
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Your hard work spreading the word about Burning Man Tickets being scalped on StubHub is paying off! Your voice is being heard! Keep telling your friends that it's not acceptable to resell Burning Man Tickets above face value and ask them to tell their friends! Keep the pressure on StubHub by Signing the Petition and Joining Burners Against Scalpers today!
*chart based on scalpers selling more than two tickets. reduced from 97 (Mar. 2) to 28 (Mar. 9).
Journey - Video Game Art takes a huge step forward, then a small one back
Watching this video game demo called Journey about a Bedouin wanderer on a desert quest. It is an eternally glowing affair, the sand constantly flowing with magic dust, the sun lit mountain in the distance is always your destination.
Bedouin character is climbing a niagra falls-esque waterfall now. What a beautiful game. The waterfall opens. A hidden passageway. Our hero waits for the steam to clear and runs in, unafraid. A giant staircase waits. Where do these stairs go? They go up. They go up.
The sand dunes are pink. The mountain and the light still visible in the distance, now surrounded by a sea of clouds. We are far away from our goal.
A kite flutters in the breeze and the demo ends unexpectedly and the YouTube selection collage appears. In the upper right hand corner is a large pair of computer-animated breasts. Video Game Art takes a huge step forward, then a small one back.
A kite flutters in the breeze and the demo ends unexpectedly and the YouTube selection collage appears. In the upper right hand corner is a large pair of computer-animated breasts. Video Game Art takes a huge step forward, then a small one back.
March 8, 2012
StubHub removes scalper selling 48 Burning Man Tickets for $2500 a piece
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| StubHub removes scalper selling 48 Burning Man Tickets for $2500 a piece |
Keep the pressure on StubHub! Sign the petition asking them to stop selling Burning Man Tickets above face value today!
Congrats to the Burning Man and Burners Against Scalpers facebook communities for spreading the word and helping StubHub make better choices.
Top 5 Solutions to the Burning Man Ticket Scalping Problem
this is really just the second half of my previous post, Understanding the mess that is the 2012 Burning Man Ticket Lottery, but I wanted to skip directly to the possible solutions and try to get some discussion going about next year's lottery...
1. Identification - Print everyone’s name on their tickets and then ask them to produce ID at gate. If your friend orders your tickets, he must be present his ID to allow you to get in. (Even as I type this I see hundreds of nightmare Orwellian situations and I don’t really like the idea, but it is straightforward. I guess you could go a step forward and give the names of everyone in your party and print individual names on the tickets. Are we really going to turn away Burners at gate because their ticket names don’t match? Maybe. If it solves scalping, right?) (For the record, this idea was presented to me by the popular “Hitler learns of the Burning Man Ticket Lottery” video that is going around, so it does have fascist origins).
1. Identification - Print everyone’s name on their tickets and then ask them to produce ID at gate. If your friend orders your tickets, he must be present his ID to allow you to get in. (Even as I type this I see hundreds of nightmare Orwellian situations and I don’t really like the idea, but it is straightforward. I guess you could go a step forward and give the names of everyone in your party and print individual names on the tickets. Are we really going to turn away Burners at gate because their ticket names don’t match? Maybe. If it solves scalping, right?) (For the record, this idea was presented to me by the popular “Hitler learns of the Burning Man Ticket Lottery” video that is going around, so it does have fascist origins).
2. Burning Man the Subscription - It’s time for us all to join the Non-Profit, the same way we all join the local food Co-Op. You pay an initiation fee and then pay a yearly subscription fee, receive a newsletter subscription, a poster, a tote bag and priority ticket sales. Also provides a chance for wealthy burners to subscribe at higher levels to support the festival (that’s how you get the tote bag or football phone).
3. Burning Man the Social Network – Create your own social network, starting with core burners and flowing outwards to all burners. Allow for friends of friends and before long the entire Burner community will be connected to each other. Provide priority ticket sales for those who are connected. (problem: obviously discriminates against new people, but most people know someone who is going or who has gone and thus would be connected.)
4. Priority ticket sales for repeat attendees - Again this is clearly discriminating against new people, but is a possible solution to scalpers, unless of course they’re scalping them every year.
5. RV Tax - Charge $1000 on top of ticket price per RV. Fewer weekenders and no more shortage (exemptions for seniors and the disabled). (submitted by Erik N.)
5. RV Tax - Charge $1000 on top of ticket price per RV. Fewer weekenders and no more shortage (exemptions for seniors and the disabled). (submitted by Erik N.)
What are your Top 5 Solutions to the Burning Man Ticket Scalping Problem? Post them in the comments below.
Join Burners Against Scalpers and Sign the petition asking StubHub to Stop Selling Burning Man Tickets above face value today!
March 7, 2012
BMORG should publicly ask Stub Hub to limit Burning Man Ticket sales to 4 per person and face value
Will Chase
StubHub sees their role as leveling the supply and demand curve in a market (a ticket will be sold at the value for which there is demand for it ... if it sells at a "scalped" price, well then *that* was the real market value of the ticket)-- while they take their cut for providing the service of connecting buyers with sellers. Ultimately, they see their cause as noble in a capitalist market, and they don't give much of a rat's ass about Burning Man being a community. You can certainly ask 'em (we contemplated doing the same), but expect to be ignored.
@Will - Thanks for the response. I agree, it seems to be a very small number of tickets currently being scalped, but I don’t see any reason why BMORG shouldn’t *publicly* ask StubHub to limit sales at 4 per person and limit the price to the face value and then post StubHub’s reply or lack of a reply.
I think it would be better to address the scalper problem now while it is small, rather than waiting to see if it becomes a larger problem in June.
As for StubHub’s romantic dream of being an Adam Smithian marketplace, I don’t believe that they operate their servers offshore from the free island of Sealand trading tickets only via bittorrent, existing only via rumor and accepting only bitcoin. They seem to be a publicly traded company, operating out of San Francisco, made up of people who make choices. They have a choice whether or not they want one person to sell 48 Burning Man tickets for $2500 a piece on their website. I don’t think there’s any downside in BMORG publicly asking them to make that choice.
(While yes, some would say they’ve already made it, they haven’t officially been asked to stop, and from the email I received, I think it would make a difference to ask. I’m going to repost the whole email below, but the key line for me is “and unless we are contacted by someone directly affiliated with Burning Man, we are unable to remove any tickets from the StubHub website at this time. “)
email from StubHub:
Dear Concerned Burner,
I absolutely understand your concern about the secondary sales of Burning Man Tickets. However, StubHub never actually buys, sells or owns any tickets. Tickets are posted by fans and bought by other fans, StubHub is merely a marketplace for these fans to safely complete their transactions. Since StubHub doesn't own the tickets, we can’t regulate the prices. Prices are assigned based on "fair market value". This means, for example, if an event is sold out, or tickets are hard to come by (like Burning Man) they become more valuable than the original face value.
Please be aware that Burning Man is well aware of "a healthy aftermarket for tickets, sold by Burners who have extras or realize they can't attend after all." (taken directly from the Burning Man tickets FAQ) *and unless we are contacted by someone directly affiliated with Burning Man, we are unable to remove any tickets from the StubHub website at this time. *
Please feel free to contact us directly at (866) 788-2482 if you have further questions.
Sincerely,
StubHub Customer Service
Weekdays: 5:00AM -- 9:00PM (PST)
Weekends: 6:00AM -- 7:00PM (PST)
customerservice@stubhub.com
March 6, 2012
How to Clean your Entire Music Collection with TuneUp and Itunes Smart Playlists
1. Create a Smart Playlist that searches for Comments that do not contain "TuneUp".
2. Limit the playlist to 1000 items and create the playlist.
3. Then simply drag the items into TuneUp.
The playlist will automatically empty out, as TuneUp repairs your library. When TuneUp finishes, simply drag and drop another 1000 items into TuneUp.
Although, there's really no reason that TuneUp couldn't just create a queue of your songs and do this automatically.
for what it's worth, I wrote a Letter to StubHub asking them to remove Burning Man Ticket Scalpers
Dear StubHub,
There are several sellers on your Burning Man ticket sales that are in violation of both your policies and Burning Man’s policies and should be removed immediately.
The Burning Man Ticket FAQ states:
As you can see from the following graphic and link to your Burning Man ticket section, several people are in clear violation of this policy, scalping 48, 11, 8, 8 tickets in violation of Burning Man policy.
Additionally, all of these tickets should be removed because they are Speculative Tickets and by scalping them at up to 5x the ticket price they are all in violation of Burning Man’s ticket policy and should have their ticket rights revoked.
These tickets also are not “in hand” and violate StubHub’s policy against selling tickets that are not “in hand”:
Furthermore, I think you have made a mistake by scalping Burning Man tickets above face value.
Burning Man is not simply a concert or a sporting event. It is a community. By reselling tickets above face value, StubHub is contributing to a black market that is destroying the Burning Man community. StubHub should immediately stop the reselling of Burning Man tickets above face value.
We will not use StubHub for any future purchases if they continue to sell Burning Man tickets above face value.
http://www.change.org/petitions/stop-selling-burning-man-tickets-at-above-their-face-value
Please remove the sellers that violate your policy and Burning Man’s policy from your website.
Please set a cap on your Burning Man ticket section so that tickets could not be sold for greater than face value.
Thank you for your time.
Thomas Hunt
http://www.thomashunt.com/
There are several sellers on your Burning Man ticket sales that are in violation of both your policies and Burning Man’s policies and should be removed immediately.
The Burning Man Ticket FAQ states:
Q: How many tickets can I buy?A: We hope you'll only buy what you need, as that makes more tickets available to others. Regardless of which price or which sale, no person may purchase more than four tickets total. Pre-sale allowed 4 tickets per person. The Main Sale allows for 2 tickets at the tier you are randomly selected for based on your registration. Tickets sold through our Low Income program are one per person.
As you can see from the following graphic and link to your Burning Man ticket section, several people are in clear violation of this policy, scalping 48, 11, 8, 8 tickets in violation of Burning Man policy.
Additionally, all of these tickets should be removed because they are Speculative Tickets and by scalping them at up to 5x the ticket price they are all in violation of Burning Man’s ticket policy and should have their ticket rights revoked.
Speculative Tickets.Speculative tickets or 'spec tickets' are tickets that are listed for sale or sold before the seller actually owns the tickets. Listing or selling speculative tickets is not permitted. StubHub reserves the right, in its sole discretion, to remove your listing, cancel a sale, require you to send your tickets to the Buyer within a specific time after your tickets sell, issue you a warning, or temporarily or permanently suspend you from using StubHub's Site or Services if it suspects you of listing or selling speculative tickets.
These tickets also are not “in hand” and violate StubHub’s policy against selling tickets that are not “in hand”:
Q: When will tickets be mailed?A: All tickets not held at will call will be mailed starting in June 2012.
http://tickets2.burningman.com/faq.php#whenship
Furthermore, I think you have made a mistake by scalping Burning Man tickets above face value.
Burning Man is not simply a concert or a sporting event. It is a community. By reselling tickets above face value, StubHub is contributing to a black market that is destroying the Burning Man community. StubHub should immediately stop the reselling of Burning Man tickets above face value.
We will not use StubHub for any future purchases if they continue to sell Burning Man tickets above face value.
http://www.change.org/petitions/stop-selling-burning-man-tickets-at-above-their-face-value
Please remove the sellers that violate your policy and Burning Man’s policy from your website.
Please set a cap on your Burning Man ticket section so that tickets could not be sold for greater than face value.
Thank you for your time.
Thomas Hunt
http://www.thomashunt.com/
March 5, 2012
Burners stand up to StubHub and ask them to stop selling Burning Man tickets above face value
StubHub's out of control website scalps Burning Man Tickets
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| StubHub takes this man's scalp. All he wanted was a Burning Man Ticket at face value.
StubHub is merely a marketplace for these fans to safely complete their transactions. Since StubHub doesn't own the tickets, we cant regulate the prices.
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StubHub scalpers create a healthy aftermarket for Burning Man Tickets at five times the price
Please be aware that Burning Man is well aware of "a healthy aftermarket for tickets, sold by Burners who have extras or realize they can't attend after all." (taken directly from the Burning Man tickets FAQ) and unless we are contacted by someone directly affiliated with Burning Man, we are unable to remove any tickets from the StubHub website at this time.
Please feel free to contact us directly at (866) 788-2482 if you have further questions.
Sincerely,
StubHub Customer Service
Weekdays: 5:00AM -- 9:00PM (PST)
Weekends: 6:00AM -- 7:00PM (PST)
customerservice@stubhub.com
StubHub scalps Burning Man tickets based on "fair market value" - we think they should stop
Please feel free to contact us directly at (866) 788-2482 if you have further questions.
Sincerely,
StubHub Customer Service
Weekdays: 5:00AM -- 9:00PM (PST)
Weekends: 6:00AM -- 7:00PM (PST)
customerservice@stubhub.com
StubHub should stop scalping Burning Man Tickets
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| looks like the work of StubHub... |
StubHub should stop selling Burning Man Tickets at above their face value - Burning Man is not simply a concert or a sporting event. It is a community. By reselling tickets above face value, StubHub is contributing to a black market that is destroying the Burning Man community. StubHub should immediately stop the reselling of Burning Man tickets above face value. Sign the petition today to ask StubHub to stop selling Burning Man tickets above face value.
StubHub celebrates their ability to scalp Burning Man Tickets, claims they cannot control their own website
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| Sign the Petition to ask StubHub to stop scalping Burning Man Tickets today! |
Dear Concerned Burner,
I absolutely understand your concern about the secondary sales of Burning Man Tickets. However, StubHub never actually buys, sells or owns any tickets. Tickets are posted by fans and bought by other fans, StubHub is merely a marketplace for these fans to safely complete their transactions. Since StubHub doesn't own the tickets, we cant regulate the prices. Prices are assigned based on "fair market value". This means, for example, if an event is sold out, or tickets are hard to come by (like Burning Man) they become more valuable than the original face value.
Please be aware that Burning Man is well aware of "a healthy aftermarket for tickets, sold by Burners who have extras or realize they can't attend after all." (taken directly from the Burning Man tickets FAQ) and unless we are contacted by someone directly affiliated with Burning Man, we are unable to remove any tickets from the StubHub website at this time.
Please feel free to contact us directly at (866) 788-2482 if you have further questions.
Sincerely,
StubHub Customer Service
Weekdays: 5:00AM -- 9:00PM (PST)
Weekends: 6:00AM -- 7:00PM (PST)
customerservice@stubhub.com
StubHub claims they cannot stop Burning Man scalping on StubHub
Dear Concerned Burner,
I absolutely understand your concern about the secondary sales of Burning Man Tickets. However, StubHub never actually buys, sells or owns any tickets. Tickets are posted by fans and bought by other fans, StubHub is merely a marketplace for these fans to safely complete their transactions. Since StubHub doesn't own the tickets, we cant regulate the prices. Prices are assigned based on "fair market value". This means, for example, if an event is sold out, or tickets are hard to come by (like Burning Man) they become more valuable than the original face value.
Please be aware that Burning Man is well aware of "a healthy aftermarket for tickets, sold by Burners who have extras or realize they can't attend after all." (taken directly from the Burning Man tickets FAQ) and unless we are contacted by someone directly affiliated with Burning Man, we are unable to remove any tickets from the StubHub website at this time.
Please feel free to contact us directly at (866) 788-2482 if you have further questions.
Sincerely,
I absolutely understand your concern about the secondary sales of Burning Man Tickets. However, StubHub never actually buys, sells or owns any tickets. Tickets are posted by fans and bought by other fans, StubHub is merely a marketplace for these fans to safely complete their transactions. Since StubHub doesn't own the tickets, we cant regulate the prices. Prices are assigned based on "fair market value". This means, for example, if an event is sold out, or tickets are hard to come by (like Burning Man) they become more valuable than the original face value.
Please be aware that Burning Man is well aware of "a healthy aftermarket for tickets, sold by Burners who have extras or realize they can't attend after all." (taken directly from the Burning Man tickets FAQ) and unless we are contacted by someone directly affiliated with Burning Man, we are unable to remove any tickets from the StubHub website at this time.
Please feel free to contact us directly at (866) 788-2482 if you have further questions.
Sincerely,
StubHub Customer Service
Weekdays: 5:00AM -- 9:00PM (PST)
Weekends: 6:00AM -- 7:00PM (PST)
customerservice@stubhub.com
Weekdays: 5:00AM -- 9:00PM (PST)
Weekends: 6:00AM -- 7:00PM (PST)
customerservice@stubhub.com
StubHub faces Internet Outcry over Burning Man Ticket Scalping
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| Stub Hub's Goliath vs. Burning Man's David - who will win? |
Burning Man is not simply a concert or a sporting event. It is a community. By reselling tickets above face value, StubHub is contributing to a black market that is destroying the Burning Man community. StubHub should immediately stop the reselling of Burning Man tickets above face value.